FREQUENTLY ASKED QUESTIONS

HOW DO I TRANSITION FROM A TRADITIONAL OFFICE TO A VIRTUAL OFFICE?

New technology has made remote work easier than ever. We focus on helping your business grow by allowing less hours for your current team by staying connected to your remote team with the right tools to manage your office tech forward. This focus shifts to quality over quantity.

HOW DO YOU CUSTOMIZE YOUR SERVICES FOR EACH DENTAL OFFICE?

Each office is carefully analyzed by our quick office assessment questionnaire to cater to your office needs. Before you choose to make a move to a virtual office, we put together a plan with your transition team to make sure everyone is on board. The key to a successful transition is transparent communication.

MY COMPANY IS STRUGGLING WITH INSURANCE COLLECTIONS. CAN YOU HELP US GET ON TRACK?

Yes, most dental practices face dental billing issues when it comes to insurance payments. The dental insurance process includes multiple steps that can be easily overwhelmed. When it is processed properly, your patients will be informed of any fees, deductibles or copay that they need to pay. By taking care of the claims efficiently, we take care of the billing stresses to make sure patients are aware of their responsibilities all while having a system that has insurance payments coming in consistently.